D365 Field Service: Work Order Estimated Duration – a deep dive – part 1

In D365 Field Service, the Work Order Estimated Duration plays a pivotal role in scheduling and resource allocation. By default, this duration is calculated based on the associated Incident Types and their respective Service Tasks, either manually created ad-hoc work orders or work orders generated from the Agreement. At times, it gets complicated in scenarios … Continue reading D365 Field Service: Work Order Estimated Duration – a deep dive – part 1 →

Solution failed to export while transferring D365 Marketing Assets

While moving Dynamics 365 Marketing (Customer Insights Journey) assets from one environment to another, you might encounter a solution export error due to special characters in file names—particularly the # symbol. Background I have transferred Marketing data from one environment to another using the Configuration Migration Tool as Microsoft recommends here: https://learn.microsoft.com/en-us/dynamics365/customer-insights/journeys/transfer-data. However, if you … Continue reading Solution failed to export while transferring D365 Marketing Assets →